If you see the error code 0xc00000e9 in your computer, don’t panic. This is one of the common errors in Windows 10, 8 and 7. The good news is, there are solutions you can try to fix the error 0xc00000e9.
How Can I Fix The Error Code 0xc00000e9?
Here are the solutions for you to try. You don’t need to try them all; just work your way down until it fixes your error 0xc00000e9.
- Check your hardware compatibility
- Change your BIOS settings
- Update your drivers
- Run a disk check
- Fix the MBR with Windows PE
Note: You’ll need to be logged into Windows on the problem computer to try solution 3and solution 4. If you can’t log into Windows, power on and off your PC 3 times to perform a hard reboot and restart it in Safe Mode, then try the solutions.
Why Does 0xc00000e9 Occur To My Computer?
The error code 0xc00000e9 is generally a hardware error pretaining to your BIOS settings. If you are seeing this error, generally it’s because your computer can’t communicate with the hard drive. Another cause is the SSD (Solid-state drive) issue when installing Windows.
Solution 1: Check Your Hardware Compatibility
If you have some external devices connected to your PC, such as the external hard drive or a USB flash drive, disconnect them all (leave your mouse and keyboard connected), then restart your computer.
If the error stops, plug your external devices back, only one at a time, then restart your PC. If you get the error again after connecting certain device, you can identify the issue now. You can either replace this device completely from your PC, or update its driver as instructed in solution 3.
Solution 2: Change Your BIOS Settings
You can try to boot your computer with the hard drive to fix 0xc00000e9. Follow the steps below:
1) Shut down your computer, then press the Power button to boot your computer.
2) Press and hold the button to enter the BIOS setting, generally the ESC, F2, F12 or Delete key (please consult your PC manufacturer or go through your user manual).
3) Once you’re in the BIOS Setup Utility screen, go to Boot options.
4) Once you’re in the Boot options, make sure the first boot device is your hard drive. You can press the arrow key to highlight the hard drive and move it to the top of the boot device list.
5) Save your changes, and reboot your computer. This should fix your problem.
Solution 3: Update Your Drivers
The driver problem can also cause the error 0xc00000e9, because the hardware can’t communicate with the software if there’s something wrong with drivers. You should verify that all your devices have the right and latest drivers and update those that don’t.
Note: Before updating drivers, you should boot your computer in Safe Mode with Network. (You can check this article for more information about how to enter Safe Mode.)
Manual driver update – You can update your drivers manually by going to the manufacturer’s website and searching for the most recent correct driver. If you don’t have the time, patience or computer skills to update your drivers manually, you can, instead, do it automatically with Driver Easy.
Automatic driver update – Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to worry about making a mistake when installing.
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